Loading
Manage Appointments with Salesforce Scheduler
Table of Contents
Filter by (0)Add
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

            Search all of Salesforce Help
            Search all of Salesforce Help
            Subscribe to Lobby Management Greeter Dashboard Events

            You are here:

            1. Salesforce Help
            2. Docs
            3. Salesforce Scheduler

            Subscribe to Lobby Management Greeter Dashboard Events

            When a greeter changes the service territory in the Lobby Management dashboard, Salesforce Scheduler publishes a Lightning Message Service (LMS) event on the lightning__appointmentBooking_greeterDashboard channel. Subscribe from a custom Lightning web component or Aura component to keep custom waitlists, appointments, or data views in sync with the selected territory.

            Required Editions

            Available in: Lightning Experience.
            Available in: Enterprise and Unlimited Editions

            Channel

            Channel Name lightning__appointmentBooking_greeterDashboard
            Scope APPLICATION
            Exposure External. The channel is available across namespaces and to customer code that runs on the platform.

            Message Payload

            Property Data Type Details
            eventType String The type of dashboard event. For example, TERRITORY_CHANGE.
            eventData Object Data specific to the event. The internal structure depends on the eventType.

            Lightning Web Component Example

            To listen to the lightning__appointmentBooking_greeterDashboard event, import the Lightning Message Service features from lightning/messageService and pass the channel reference to the subscribe() method.

            import { LightningElement, wire } from 'lwc';
import {
    subscribe,
    unsubscribe,
    APPLICATION_SCOPE,
    MessageContext
} from 'lightning/messageService';
import GreeterDashboardChannel from '@salesforce/messageChannel/lightning__appointmentBooking_greeterDashboard';

export default class GreeterDashboardExample extends LightningElement {
    subscription = null;
    eventType;
    eventData;

    @wire(MessageContext)
    messageContext;

    connectedCallback() {
        this.subscribeToMessageChannel();
    }

    subscribeToMessageChannel() {
        if (!this.subscription) {
            this.subscription = subscribe(
                this.messageContext,
                GreeterDashboardChannel,
                (message) => this.handleMessage(message),
                { scope: APPLICATION_SCOPE }
            );
        }
    }

    handleMessage(message) {
        const { eventType, eventData } = message;
        if (eventType === 'TERRITORY_CHANGE') {
            console.log('Territory changed:', eventData);
        }
    }
}

            Aura Component Example

            In the component markup, declare the message channel.

            <lightning:messageChannel type="lightning__appointmentBooking_greeterDashboard"
                          scope="APPLICATION"
                          onMessage="{!c.onGreeterDashboardMessage}" />

            In the controller, handle the message.

            ({
    onGreeterDashboardMessage: function(cmp, evt, helper) {
        var eventType = evt.getParam('eventType');
        var eventData = evt.getParam('eventData');

        if (eventType === 'TERRITORY_CHANGE') {
            console.log("Territory changed:", JSON.stringify(eventData));
        }
    }
})
             
            Loading
            Salesforce Help | Article