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Govern, Manage, and Release Changes with Lifecycle Center
Check Promotion Status and Deployment Details

Check Promotion Status and Deployment Details

After a promotion completes, confirm the result from the pipeline, the work item record page, or Activity History. If the failure details don't provide enough information, review the deployment details in Setup.

Required Editions

Available in: Lightning Experience in Professional (API access required), Enterprise, Performance, Unlimited, and Developer Editions
Not available in: Government Cloud Plus. Contact your Salesforce account executive for more details.
Not available in: EU Operating Zone. EU Operating zone is a special paid offering that provides an enhanced level of data residency commitment. Lifecycle Center is supported in orgs in the EU that aren't part of EU OZ, per standard product terms and conditions.
User Permissions Needed
To check promotion and deployment status: Lifecycle Center Deployment Manager

Check Promotion Status

After a promotion runs, check the pipeline stage for a success or failure message.

To review the promotion at the pipeline-stage level, use these options from the stage menu:

  • Select Open Environment to open the target environment and validate the promoted changes.
  • Select View Branch in Source Control to open the stage branch in source control and review its files.

To review the failure result for an individual work item in Approved Work Items, use these options:

  • From the work item menu, select Open Environment to open the development environment associated with the work item.
  • From the work item menu, select View Change Request to open the change request in source control and review the work item's changes.
  • If Lifecycle Center couldn't deploy the work item, click View Details in the failure message to open Activity History and investigate the error.
    Work item failure message with the View Details link highlighted.

In Activity History, review the promotion result, included work items, failure details, and completion date and time. See View Pipeline Events in Activity History.

Review Deployment Details in Setup

If the failure message and Activity History don't provide enough information, review the deployment details in the target org.

  1. In the target org, go to Setup.
  2. In the Quick Find box, enter Deployment Status, and then select Deployment Status.
  3. From the list of succeeded or failed deployments, find the deployment associated with the promotion.
  4. Click View Details and review the deployed changes and error details.
  5. To validate the changes in the target org, return to the pipeline stage menu and select Open Environment.

If the pipeline remains at initiating deployment, see Troubleshoot a Stalled Promotion.

 
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