Você pode acessar objetos externos no Salesforce Console apenas no Salesforce Classic. Não há suporte para outros consoles, como o Salesforce Console no Lightning Experience.
| Disponível em: Salesforce Classic e Lightning Experience (não para objetos externos de alto volume de dados) |
Disponível em: Developer Edition Disponível por um custo extra em: Edições Enterprise, Performance e Unlimited |
Objetos externos não foram totalmente adaptados a um console e podem causar comportamentos inesperados. Diferente de outros objetos que não foram totalmente adaptados a um console, objetos externos não são marcados com asteriscos na área de configuração do console.
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