Sales

Sales Cloud is now Agentforce Sales. You may see references to Sales Cloud in Salesforce applications and documentation. Learn about the latest features and updates to supercharge sales team productivity and operations. The Summer ’26 release includes updates and announcements happening from May through August 2026.

May 2026

FEATURE AREA	Release Note
Agentforce Engagement	Boost Prospect Conversion with Group Calendar Availability Change Inbound Lead Generation and Lead Nurturing Agent Behavior Faster Continue Lead Engagement with Agent Handoff Qualify Contacts and Person Accounts with Agentforce See More Detailed and Actionable Insights on Lead Nurturing Agent Activity
Agentforce Sales Agent for Gemini	Manage Sales Strategy and Update Records Directly in Gemini (Beta)
Agentforce Sales Management	A New Permission Set Was Added to the Sales Management User Permission Set Group Control Which Fields Receive Autonomous Updates
Einstein Conversation Insights	Drive Productivity and CRM Automation with Einstein Conversation Insights Data Moving to the Salesforce Platform
Email Configuration	Verify Your Email Domain Ownership Keep Email Flowing for Users with Unverified Domains Notify Users About Unverified Email Domains Check Your Domain’s Verification Status Adopt Authorized Email Domains (Release Update) DKIM Signatures Protect the Reply-To Header
Einstein Activity Capture	Upgrade Microsoft 365 Authentication in Einstein Activity Capture to Microsoft Graph Prepare for Activity 360 Reporting, Activity Metrics, and Activities Analytics Dashboard Retirement
Lightning Sync	Migrate from Lightning Sync with Microsoft® Exchange Web Services to Einstein Activity Capture Before August 2026 Prepare for the Lightning Sync Retirement and Migrate to Einstein Activity Capture
Pipeline Inspection	Gauge Relationship Health Quickly in Pipeline Inspection Identify and Manage Active Contacts in Pipeline Inspection
Sales Account Research	Personalize Sales Account Research with Custom Field Mapping
Sales Engagement	Sales Engagement Data Is Now Native to The Salesforce Platform
Salesforce for Outlook	Salesforce for Outlook Is Being Retired in December 2027
Salesforce Inbox	Upgrade Microsoft 365 Authentication in Inbox to Microsoft Graph
Salesforce Maps and Salesforce Maps Advanced	Customize Route Optimization with Advanced Routing Profiles
Sales Performance Management	Differentiate Sales Goals with Currency and Quantity Targets
Territory Planning	Prevent Rule Conflicts with Enhanced Segment Rule Visibility Work Faster with a Modernized Territory Planning Interface
Other Changes in Sales	Salesforce to Salesforce Is Being Retired (Release Update)

Sales

May 2026

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Sales

May 2026

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