Add a Feedback Request Exercise with Einstein Coach
Enablement admins add a Feedback Request exercise to a program and specify that users
receive feedback from Einstein. When a user is assigned a program with Einstein Coach, they submit
a recording for feedback based on the scenario selected.
Required Editions
Available in: Lightning Experience
Available with Einstein for Sales with an Enablement add-on in Performance and
Unlimited Editions and for an extra cost in Enterprise
Edition
User Permissions Needed
To create Enablement programs with Einstein Coach:
Use Einstein Coach
AND
Use Conversation Insights for
Sales
AND
Prompt Template User default permission set
AND
Design
and Deliver Enablement Programs
Add a Feedback Request exercise to a program.
Select Einstein Coach as the feedback method.
Receive Feedback on a Sales Pitch is the only supported scenario and is select by
default.
Add a title and description that clearly explains the task of the Enablement user. Consider
being specific about what product or solution you want them to practice a pitch for.
We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required Cookies
Always Active
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional Cookies
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising Cookies
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.
