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Sales Programs and Partner Tracks with Enablement
Add and Publish an Image for Rich Text Content from Digital Experiences

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Add and Publish an Image for Rich Text Content from Digital Experiences

When you create rich text content for use with a Lesson exercise in a program, you can insert images that are already published in the Enablement workspace in the Digital Experiences app. You can add and publish the image separately, and manage its versions outside of the Rich Text content type that references it.

Required Editions

Available in: Lightning Experience
Enablement is available in Developer Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: Enterprise, Performance, Unlimited, and Einstein 1 Sales Edition Editions for an additional cost
Enablement Lite is available with Sales in: Enterprise, Performance, and Unlimited Editions
Partner Enablement is available in Developer Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: Enterprise, Performance, and Unlimited Editions for an additional cost. A supported PRM add-on license is required.
User Permissions Needed
To manage content for program exercises in the Enablement workspace: Content Manager contributor role in the Enablement workspace in Digital Experiences

First, make sure that you have an appropriate contributor role assigned in the Enablement workspace in the Digital Experiences app.

Note
Note Only the provisioned Enablement workspace supports content for exercises. Other workspaces that you create or already use in Digital Experiences aren’t compatible with Enablement programs.
  1. In the Digital Experiences app, select the Enablement workspace.
  2. Select Add | Content.
  3. In the Create CMS content window, select Image, and click Create.
  4. Complete the required metadata fields.
    FieldValue to Enter
    Title An internal title for the image.
    Alt Text Text that describes the image for accessibility.
    Source

    The image file to add.

    • You can add a BMP, GIF, PNG, JPG, or JPEG file up to 25 MB.
    • For sales programs in Lightning Experience, the Guidance Center panel provides a content area that’s 350 px wide by default and 626 px wide when expanded. We recommend that you choose image files that look good at these sizes.
    • For Partner Enablement programs in supported Experience Cloud sites, work with your site developer to determine appropriate image sizes for the page and column sizes they’re creating.
  5. Save your work.
  6. If you’re confident that you want to include the image in rich text in a program, click Publish.
    Tip
    Tip To optimize storage of Digital Experiences content, only publish content that you plan to use in an Enablement program. Leave all other content in Draft status. To learn more, see Guidelines for Digital Experiences Content in Enablement Programs.
  7. To return to the Enablement workspace, click the back arrow Content header back arrow icon in the header menu.

Next, insert the published image in rich text when you create a record of the Rich Text content type.

You can also insert images that aren’t yet published. In this case, you’re prompted to publish the image when you publish the rich text.

Note
Note When you create rich text directly from Program Builder, you can only insert published or unpublished images as part of the Rich Text content type. The option to manage images separately from rich text isn’t available. And by itself, the Image content type in Digital Experiences doesn’t correspond to any exercise type in Program Builder.

See Also

 
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