Enablement teams can build and launch programs that drive the business outcomes most
important to your company. Enablement analytics let teams prove the effectiveness of their
enablement strategy and iterate on it over time with automated progress tracking.
Required Editions
Available in: Lightning Experience
Enablement is available in Developer Edition with a limited number of
add-ons. It is also available with Sales, Service, or the Salesforce Platform in:
Enterprise, Performance, Unlimited, and Einstein 1 Sales
Edition Editions for an additional cost
Enablement Lite is available with Sales in: Enterprise,
Performance, and Unlimited Editions
Partner Enablement is available in Developer Edition with a limited
number of add-ons. It is also available with Sales, Service, or the Salesforce
Platform in: Enterprise, Performance, and Unlimited Editions
for an additional cost. A supported PRM add-on license is
required.
How Enablement Drives Outcomes Enablement teams identify the revenue outcomes or other business goals they want to achieve. With Enablement programs, they can set and track goals using Salesforce data and make programs available to users where they work. To get started, review how programs are structured, how users experience programs, and how your team can track progress.
Outcomes, Milestones, and Measures Before you start assembling a program in Salesforce, identify your program goals, including the outcome you want users to achieve and the incremental milestones they complete along the way. And, learn how to define the criteria for measuring and tracking progress against your goals.
Plan Your Enablement Program Strategy To help put all your outcomes, milestones, and related measures into programs, work with your Enablement team to gather your requirements and make an implementation plan. Because Salesforce is highly customizable, your Enablement team can track activity for Enablement measures in different ways. Collaborate with your colleagues in other disciplines for support in building effective programs that align job-related activity with your measure criteria.
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