Managing Outcomes and Milestones for Enablement Programs

Assign measurable goals based on real, job-related activity in Salesforce to your Enablement users as part of a program. Specify an optional outcome that represents the program’s most significant and measurable goal. Add incremental milestones that represent smaller, bite-sized achievements on the way to the outcome. For an outcome and each milestone, select the Enablement measures that define the specific objects, fields, and field value criteria for the activity you want to track. When Enablement users start working toward an outcome or milestone, they see their progress in the flow of the program. You can track users’ progress with Enablement dashboards and reports.