Remove enrolled and assigned users from an Enablement program when it no longer pertains
to them or has reached the enrollment limit. You can manually select the users that you want to
remove, or filter them by profile, role, and public group.
Required Editions
Available in: Lightning Experience
Enablement is available in Developer Edition with a limited number of
add-ons. It is also available with Sales, Service, or the Salesforce Platform in:
Enterprise, Performance, Unlimited, and Einstein 1 Sales
Edition Editions for an additional cost
Enablement Lite is available with Sales in: Enterprise,
Performance, and Unlimited Editions
Partner Enablement is available in Developer Edition with a limited
number of add-ons. It is also available with Sales, Service, or the Salesforce
Platform in: Enterprise, Performance, and Unlimited Editions
for an additional cost. A supported PRM add-on license is
required.
User Permissions
Needed
To remove a user from a program:
Design and Deliver Enablement Programs
OR
Design and Deliver Enablement
Lite Programs
After a user completes a program, they remain enrolled in
the program unless you remove them. The enrollment counts toward the maximum number of users
enrolled in the program, including both assigned users and users who have self-enrolled.
When you remove a user from a program they were previously enrolled
in, analytics data is no longer available for that user on that program. If you reassign the
same user to that same program later, or the same user re-enrolls in the same program, some
analytics data isn't retained.
From the App Launcher, find and select Enablement
Programs.
On the Enablement Programs page, click the dropdown menu next to the program that you
want to remove users from or navigate to the program’s record detail page.
Select Remove Users.
Search for and select the users to remove, or apply a filter and select the matching
users.
click Remove.
When you remove 5 or fewer users from a program, a confirmation appears in the removal
window. When you remove more than 5 users, you receive an email notification.
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