Remove Users from an Enablement Program
Remove enrolled and assigned users from an Enablement program when it no longer pertains to them or has reached the enrollment limit. You can manually select the users that you want to remove, or filter them by profile, role, and public group.
Required Editions
| Available in: Lightning Experience |
| Enablement is available in Developer Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: Enterprise, Performance, Unlimited, and Einstein 1 Sales Edition Editions for an additional cost |
| Enablement Lite is available with Sales in: Enterprise, Performance, and Unlimited Editions |
| Partner Enablement is available in Developer Edition with a limited number of add-ons. It is also available with Sales, Service, or the Salesforce Platform in: Enterprise, Performance, and Unlimited Editions for an additional cost. A supported PRM add-on license is required. |
| User Permissions Needed | |
|---|---|
| To remove a user from a program: | Design and Deliver Enablement Programs OR Design and Deliver Enablement Lite Programs |
After a user completes a program, they remain enrolled in the program unless you remove them. The enrollment counts toward the maximum number of users enrolled in the program, including both assigned users and users who have self-enrolled.
When you remove a user from a program they were previously enrolled in, analytics data is no longer available for that user on that program. If you reassign the same user to that same program later, or the same user re-enrolls in the same program, some analytics data isn't retained.
- From the App Launcher, find and select Enablement Programs.
- On the Enablement Programs page, click the dropdown menu next to the program that you want to remove users from or navigate to the program’s record detail page.
- Select Remove Users.
- Search for and select the users to remove, or apply a filter and select the matching users.
- click Remove.
When you remove 5 or fewer users from a program, a confirmation appears in the removal window. When you remove more than 5 users, you receive an email notification.
