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Messaggistica SMS per Sales si basa su Salesforce Omnicanale per instradare i messaggi in entrata all'agente di vendita giusto. Impostare Omnicanale per instradare i messaggi direttamente agli agenti e dagli agenti.
| VERSIONI RICHIESTE |
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| Visualizzare le versioni supportate. |
| Autorizzazioni utente richieste | |
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| per impostare Omnicanale: | Personalizza applicazione |
| Per modificare gli insiemi di autorizzazioni: | Gestisci profili e insiemi di autorizzazioni |
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