Geef in Set-up Objectbeheer op en klik vervolgens op Objectbeheer.
Klik op het object waarvoor u de berichtenverkeersactie wilt toevoegen (Leads, Contactpersonen of Persoonsaccounts).
Klik op Paginalay-outs en selecteer de paginalay-out die u wilt bijwerken.
Sleep de actie Bericht verzenden van de sectie Mobile- en Lightning acties naar Salesforce Mobile- en Lightning Experience acties. Sleep de actie Bericht verzenden met de naam _SendConversationMessage.
Klik op Opslaan.
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