SMS-sessioner för leads, kontakter och personkonton visas i aktivitetstidslinjen på postdetaljsidor. Klicka på en meddelandeaktivitet i tidslinjen för att visa konversationen. Sidan Konversationshistorik visar meddelanden för alla sessioner med kunden.
För att rapportera om SMS-aktivitet, bygg rapporter som inkluderar objektet Meddelandesession.
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