您在此处:
将 Salesforce 连接到电子邮件和录音提供商
要允许 Einstein 活动捕获 (EAC) 和 Einstein 对话见解 (ECI) 访问团队的电子邮件数据、日历数据和会议录音,请将 Salesforce 连接到贵公司的电子邮件和通话录音系统。
要允许 Einstein 活动捕获 (EAC) 和 Einstein 对话见解 (ECI) 访问团队的电子邮件数据、日历数据和会议录音,请将 Salesforce 连接到贵公司的电子邮件和通话录音系统。
| 适用于: Performance 中的 Lightning Experience 和带有 Sales Cloud 的 Unlimited Edition。在具有 Sales Cloud 的 Enterprise Edition 中,此功能需要 Agentforce 或 Revenue Intelligence 加载项。 |
来自 EAC 和 ECI 的基本活动数据被输入到评分框架中,以向销售人员展示可行的见解。
该模型仅使用您创建评分配置时可用的数据源。如果您稍后打开其他来源,例如电子邮件或记录参与或销售方法,请关闭业务机会得分,再次打开它,并创建新配置,以便模型可以使用所有可用的来源。

We use three kinds of cookies on our websites: required, functional, and advertising. You can choose whether functional and advertising cookies apply. Click on the different cookie categories to find out more about each category and to change the default settings.
Privacy Statement
Required cookies are necessary for basic website functionality. Some examples include: session cookies needed to transmit the website, authentication cookies, and security cookies.
Functional cookies enhance functions, performance, and services on the website. Some examples include: cookies used to analyze site traffic, cookies used for market research, and cookies used to display advertising that is not directed to a particular individual.
Advertising cookies track activity across websites in order to understand a viewer’s interests, and direct them specific marketing. Some examples include: cookies used for remarketing, or interest-based advertising.