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AI 销售客服人员的计费注意事项
Agentforce Prospecting、 Engagement、Sales Management 和销售辅导等 Sales Cloud AI 功能会根据贵组织与这些功能的交互方式消耗使用信用。通过将乘数用于 Agentforce 费率卡上相应使用类型的单位数相乘来计算信用消耗。在部署这些功能之前,请与您的 Salesforce 客户团队合作,确认许可证的可用性并估计信用使用情况。
Agentforce Prospecting、 Engagement、Sales Management 和销售辅导等 Sales Cloud AI 功能会根据贵组织与这些功能的交互方式消耗使用信用。通过将乘数用于 Agentforce 费率卡上相应使用类型的单位数相乘来计算信用消耗。在部署这些功能之前,请与您的 Salesforce 客户团队合作,确认许可证的可用性并估计信用使用情况。
| 适用于:Enterprise中的 Lightning Experience、Performance和Unlimited Edition。 |
对于支持的产品,使用 Digital Wallet 通过近乎实时的使用数据监控有效合同的消耗情况。有关更多信息,请参阅关于 Digital Wallet。
根据功能、用户权限和使用上下文,使用情况可以计量或取消计量。有关衡量使用情况和如何计算信用的详情,请参阅衡量 Agentforce 和生成式 AI 使用情况。

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