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AI Sales Agents
Agentforce Prospecting Billing and Usage

Agentforce Prospecting Billing and Usage

Agentforce Prospecting uses generative AI to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Prospecting.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Sales or Agentforce for an Industry add-on, or in Agentforce 1 Sales and Industry Editions where included. Requires each user to have the Agentforce for Sales or Agentforce for an Industry add-on to access actions.
DiGitaL Wallet Card Usage Type Description
Flex Credits Standard Action

Usage is determined by the number of standard actions called by the agent in a text conversation. Currently, every standard action called by the agent is metered as one standard action, irrespective of the number of tokens processed.

Standard agent actions are actions that are available out-of-the-box. To check the list of Standard actions, see Standard Action Reference.

Note
Note Use of some standard agent actions require that a subscription is purchased for each user that accesses these actions, such as a subscription to Agentforce for Sales add-on or Agentforce for Service add-on. To determine which subscription is required for such standard actions, see Standard Action Reference at Standard Action Reference. While this requirement isn’t technically enforced yet, users who don’t have the required add-on license loses access to such actions for which they don’t have a license when the requirement is enforced.
Flex Credits Custom Action

Usage is determined by the number of custom actions called by the agent in a text conversation. Currently, every custom action called by the agent is metered as one custom action, irrespective of the number of tokens processed.

 
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