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Agentforce Sales Coach uses generative AI and Data 360 to ingest, store, and process data. You’re billed in these categories for metered usage when you use Agentforce Sales Coach.
| Available in: Lightning Experience in Enterprise, Performance, Unlimited, and Developer Editions with Foundations or Agentforce 1 Editions. |
| DiGitaL Wallet Card | Usage Type | Description |
|---|---|---|
| Conversations | Agentforce: Sales Coach | For this subtype of the Agentforce usage type, usage is calculated based on conversations. One conversation is consumed whenever a user clicks Get Feedback after a role-play or a stand-and-deliver coaching session. |
| Einstein Requests | Starter Prompts |
Usage is calculated based on two factors: the number of direct requests to the LLM through the LLM gateway, and whether the gateway uses a Bring Your Own Large Language Model (BYOLLM). Each starter prompt includes the processing of up to 2,000 tokens. Prompt usage is counted in chunks of 2,000 tokens, rounded up. Prompts that exceed this limit are metered as multiple prompts, with each additional 2,000-token chunk counting as a new prompt. For example, a prompt with a total of 6,500 input and output tokens is metered as 4 prompts. Tokens are units of data processed by the AI models. |
| Einstein Requests |
Standard Prompts Basic Prompts Advanced Prompts |
Usage is calculated based on two factors: the number of direct requests to the LLM through the LLM gateway, and whether the gateway uses a Salesforce managed large language model. The specific category depends on the model that is used. See Large Language Model Support to find out which usage types apply. All Standard, Basic, and Advanced prompts process up to 2,000 tokens per prompt. Token usage is rounded up in 2,000-token increments. All Standard, Basic, and Advanced prompts that exceed this limit are metered as multiple prompts, with each additional 2,000-token chunk counting as a new prompt. For example, a prompt with a total of 6,500 input and output tokens is metered as 4 prompts. Tokens are units of data processed by the AI models. |
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