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Ajude os vendedores a entregar facilmente tarefas a um agente sem sair do Espaço de trabalho de vendas. Crie uma ação que abra o painel Assistência para que um agente específico processe uma sugestão.
| Disponível em: Lightning Experience nas edições Enterprise, Unlimited e Agentforce 1 Sales com o complemento Sales Foundation. |
Atribua a ação a um sinal. Use-o como a ação padrão para um sinal personalizado ou substitua a ação padrão ao encontrar sugestões do preparador.
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