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Un coffre représente la connexion entre votre opérateur de téléphonie et l'infrastructure du Centre de contact Agentforce. Laissez Salesforce gérer la configuration du coffre pour accélérer vos premiers pas.
Cet article s'applique à :
Salesforce Voice (téléphonie native)
| Afficher les éditions prises en charge. |
| Autorisations utilisateur requises | |
|---|---|
| Pour configurer un coffre : | Ensemble d'autorisations Administrateur du centre de contact Agentforce (Salesforce Voice) Apprenez à afficher les autorisations dans cet ensemble d'autorisations. |
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