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Um porta-arquivos representa a conexão entre a operadora de telefonia e a infraestrutura da Central de contato Agentforce. Deixe o Salesforce lidar com a configuração de trunco para que você possa começar rapidamente.
Este artigo se aplica a:
Salesforce Voice (telefonia nativa)
| Exibir edições com suporte. |
| Permissões necessárias ao usuário | |
|---|---|
| Para configurar um trunk: | Conjunto de permissões de Administrador da Central de contato do Agentforce (Salesforce Voice) Saiba como visualizar permissões nesse conjunto de permissões. |
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