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Agentforce Contact Center
Manage External Number Details

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Manage External Number Details

View and edit your number settings at any time.

Required Editions

This article applies to:

Salesforce Voice (Native Telephony)

View supported editions.
User Permissions Needed
To manage external numbers:

Agentforce Contact Center Admin (Salesforce Voice) permission sets.

Learn how to view permissions in this permission set.
  1. From Setup, use Quick Find to go to Communication Channels.
  2. From the Numbers tab, go to the number that you want to manage and click to see its details.
  3. To make changes, click Edit.
  4. Save your changes.
 
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