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Asigne archivos multimedia desde su repositorio a etiquetas multimedia personalizadas para que estén disponibles para enrutar flujos. Puede utilizar el que carga, actualiza y sustituye el archivo multimedia asignado en cualquier momento.
| Vea las ediciones admitidas. |
| Permisos de usuario necesarios | |
|---|---|
| Para agregar etiquetas de medios personalizadas: | Conjunto de permisos Administrador de centro de contacto Agentforce (Salesforce Voice) |
Su etiqueta de medios personalizada ahora aparece junto con etiquetas definidas por el sistema y se puede seleccionar en flujos.
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