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Beheerders kunnen rechtstreeks binnen Salesforce een voorbeeld van het afspelen van audio bekijken op de tabbladen Mediabibliotheek en Medialabels, en bestanden lokaal downloaden.
| Ondersteunde editions weergeven. |
| Benodigde gebruikersmachtigingen | |
|---|---|
| Mediabestanden bekijken en downloaden: | Machtigingenset Agentforce Contact Center-beheerder (Salesforce Voice) |
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