Das Sprach-zu-Text-Modell bestimmt, wie gesprochenes Audio während Sprachinteraktionen verarbeitet und transkribiert wird.
Erforderliche Editionen
Dieser Artikel gilt für:
Salesforce Voice (native Telefonie)
Verfügbarkeit: Agentforce Contact Center mit Salesforce Voice
Verfügbarkeit: Enterprise, Unlimited und Developer Edition
Konfigurieren des Sprach-zu-Text-Modells auf Organisationsebene.
Navigieren Sie unter "Setup" zur Einstellung "Sprache-zu-Text-Modell".
Wählen Sie das Modell aus der Liste aus.
Sprachmodell mit geringer Latenz
Universelles Sprachmodell
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