Het spraak-naar-tekstmodel bepaalt hoe gesproken audio wordt verwerkt en getranscribeerd tijdens spraakinteracties.
Vereiste editions
Dit artikel is van toepassing op:
Salesforce Voice (eigen telefonie)
Beschikbaar in: Agentforce Contact Center met Salesforce Voice
Beschikbaar in: Enterprise, Unlimited en Developer Edition
Het spraak-naar-tekstmodel configureren op organisatieniveau.
Gebruik vanuit Set-up Snel zoeken om naar de instelling van het spraak-naar-tekstmodel te gaan.
Selecteer het model in de lijst.
Spraakmodel met lage latentie
Universeel spraakmodel
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