Hvis du vil have Einstein til at forudsige og udfylde sagssammendraget, problemet og løsningen i slutningen af en chat, skal du opsætte sagsfelttilknytning og føje komponenten Afslut på siden Live Chat-afskrift.
Arbejdssammendrag for live chat er tilgængelige på engelsk, fransk, tysk, italiensk, japansk og spansk.
Bemærk Det ældre chatprodukt er i kun vedligeholdelsestilstand, og vi opbygger ikke længere nye funktioner. Du kan fortsætte med at bruge den, men vi anbefaler ikke længere, at du implementerer nye chatkanaler. I stedet kan du modernisere din kundekommunikation med Forbedret chat. Meddelelser tilbyder mange af de chatfunktioner, du elsker, plus asynkrone samtaler, der kan hentes igen, når du vil.
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