Molte funzioni per Chat sono disponibili in Salesforce Classic e Lightning Experience. Per continuare a personalizzare l'implementazione di Chat, impostare le conferenze in chat, gli inviti automatici e altro ancora.
| Visualizzare le versioni supportate. |
La Chat legacy verrà ritirata il 14 febbraio 2026. Per evitare interruzioni del servizio agli utenti finali, passare alla Chat ottimizzata (in precedenza Messaggistica per Web e in app). Chat ottimizzata offre molte delle funzionalità Chat precedenti e conversazioni asincrone che possono essere selezionate in qualsiasi momento. Per informazioni sulla migrazione, vedere Guida e Trailhead.

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