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Customer Signals Intelligence
Embed Customer Signals Intelligence Analytics Dashboards

Embed Customer Signals Intelligence Analytics Dashboards

Customer Signals Intelligence Analytics includes dashboards you can embed and access in Lightning Experience pages.

Dashboard Page to Embed Filter String
Customer Sentiment Overview Contact, Account, or Lead pages
{"cdpObjects":{"CXI_EAT_DF_Sentiment__dlm":[{"fields":["CustomerId__c"],"filter":
{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}],"CXI_EAT_Contact_Reason__dlm":
[{"fields":["CustomerId__c"],"filter":{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}]}}
Customer Insights Contact, Account, or Lead pages in the Service Console
{"cdpObjects":{"CXI_EAT_DF_Sentiment__dlm":[{"fields":["CustomerId__c"],"filter"
:{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}],"CXI_EAT_Contact_Reason__dlm":
[{"fields":["CustomerId__c"],"filter":{"operator":"in","values":["$Id"]},"locked":null,"hidden":null}]}}

For general instructions, see Embed Dashboards in Lightning Pages.

 
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