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Optimize Salesforce Console List Views with Responsive Lists in Salesforce Classic
Responsive lists resize dynamically and give your list views a modern look and feel. And optional row hovers let you preview a record without opening it.
- From Setup, enter Apps in the Quick Find box, then select Apps.
- Find the name of the console you want to modify, then click Edit.
- Select Enable Responsive Lists.
- Click Save.
The fields that appear in the hover overlay mirror the fields in the active list view. To customize which fields appear, edit the list view or create a custom list view. Keep in mind that the list view must be expanded wide enough for the Edit, Delete, and Create New View links to be visible.
Some more detail about list hovers:
- For cases, hovers appear when you mouse over the Subject field. For all other records, hovers appear when you over the Name field.
- If the Subject or Name field isn’t in the list view, the hover doesn’t appear.
- You always see the Description field on case hovers, even though it can’t be added to the list view.
- Responsive lists aren’t supported for IE version 10 or earlier.
Tip If you want to keep the updated look and feel of responsive lists, but turn off
the hover feature, edit your console and deselect Enable List View
Hovers.
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