Вы находитесь здесь:
Создайте и настройте приложение консоли, а потом назначьте пользователям лицензию на компонент Service Cloud User.
| Доступно в версиях: Salesforce Classic |
| Доступно в версиях: Professional Edition, Enterprise Edition, Performance Edition, Unlimited Edition и Developer Edition |
| Необходимые полномочия пользователя | |
|---|---|
| Для создания консоли Salesforce for Service: | Настройка приложения AND Пользователь Service Cloud |
| Для настройки консоли Salesforce for Service: | Настройка приложения |
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