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学习和设置 Open CTI
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使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
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为了确保长期兼容性和对最新创新的访问权限,我们建议迁移到 Salesforce Voice。Salesforce 语音提供了许多您喜欢的开放式 CTI 功能等。与开放式 CTI 不同,Salesforce 语音与全方位和服务指挥中心本地集成,为所有数字渠道的联系中心代表和主管提供无缝体验。有关更多信息,请参阅本 Knowledge 文章和迁移学习地图。

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