Getting Oriented with the Employee Service Site

Prepare for your Employee Service setup by learning the basics of the Employee Service site.

In the sections that follow, you have overview information to help you learn and orient yourself with:

• What the Employee Service site is and how to use it
• What a site experience is and what the available experiences are
• What the Employee Service template and custom component setup solutions are and how to use them

After you orient yourself with the Employee Service site and determine your setup trail, begin your setup at Build Your Employee Service Site.

1. What Is the Employee Service Site?
   The Employee Service site is a CRM-powered help center that streamlines and automates key business processes across IT and HR. The site functions as a self-service portal for your employees to seek answers to general questions, receive technical support, and create service requests.
2. Understanding the Employee Service Site Experience
   The Employee Service site experience is the specific font, color scheme, pages, and components that define the site’s visual flow and design.
3. Reviewing the Template Setup Solutions for Employee Service
   Get your site up and running quickly with template setup solutions from Employee Service and Experience Cloud.