增强聊天中支持的文件类型

最终用户可以发送给 AI 客服人员的文件类型

jpg、pdf、png

最终用户可以发送给服务代表的文件类型

备注 我们使用神奇字节验证，以使用第三方库验证这些文件类型。此库可能无法检测到以下列出的文件类型之一。我们将尽最大努力监控此情况，并保持此库处于最新状态。

音频设备

aac、ac3、adp、aif、amr、asnd、au、caf、dts、dtshd、ecelp4800、ecelp7470、ecelp9600、eol、flac、lvp、m3u、mid、mka、mod、mp4a、mpga、oga、ogg、opus、psf1、pya、ram、rmp、sap、spx、wav、wawa、wma

图片

3ds, 3fr, arw, avif, bay, bmp, bpg, btif, cgm, cmx, cr2, cr3, crw, dcx, dgn, djvu, dng, dpx, dwg, dxb, dxf, emf, emz, erf, exr, fbs, fff, fh, fpx, fst, g3, gif, heic, heif, icns, ico, ief, iiq, j2c, jb2, jp2, jpf, jpg, jpeg, jpm, jxl, k25, mdi, mef, mmr, mos, MRw, nef, npx, ntf, orf, pam, pbm, pcx, pgm, pic, png, pnm, ppj, ppm, psd, ptx, pxn, r3d, raf, ras, raw, rgb, rlc, rwz, svg, tga, tiff, wmx, cf xif, xpx, wm, wm

其他

123, 3mf, 7z, MYD, MYI, aab, aam, aas, abw, acc, ace, acu, adf, aep, aet, afm, afp, ai, air, amf, ami, apk, application, apr, ar, arc, arj, asc, asice, asics, aso, asx, atc, atom, atomcat, atomcat, atomvc, atx, aw, axx, azf, azs, azw, bat, bau, bcpio, bdf, b ⁇ , bh2, bib, bin, bmi, box, bpm, br, bz, bz, bz2, c4g, cab, car, cat, cbor, ccxml, cda, cdbcmsg, cdkey, cdr, cdx, cdxml, cdxml, cer, chat, chm, chrt, cif, cii, cil, cla, class, clkk, clkk, clkp, clkt, clkt, clkw, clkx, clp, cmdf, cmdf, cml, CMP, cod, cpio, ccpt, crd, crl, crl, crt, x, cshc, cs, cml, cspcu, wccpc, wcw, d, cw, d, cw, d, d, cw, d, cw, d, cw, cw, d, d, dw, d, dw, dw, dw, dw, dw, dw, dw, dw, dw, dw, dw, dw, dw, dw

文本

3dml, 4th, ada, aj, anpa, applescript, as, as, ascidoc, asp, aspx, awk, bas, c, cbl, cfm, cgi, cl, clj, cls, coffee, config, cpp, cs, css, csv, curl, d, dcurl, diff, dsc, e, el, erl, etx, exp, f, flx, fly, go, groovy, gv, h, haml, hpp, hs, html, hx, ics, idl, ini, iso19139, itk, jad, java, jsp, l, less, log, lua, m, mcurl, md, ml, ocaml, p, php, pl, pro, properties, py, rb, rest, rexx, rtx, s, scala, scm, scurl, sed, sgml, spot, sql, st, t, tsv, txt, uri, u, vb, vbs, vcf, vcs, vhd, vtt, wml, y, yaml

视频

3g2,3gp,asf,avi,drc,f4v,flc,fli,flv,fvt,h261,h263,h264,jng,jpgv,m4s,m4v,mj2,mkv,mng, movie,mp4,mpeg,mxu,ogm,ogv,pyv,qt,viv,webm,wm,wmv,wmx,wvx

服务代表可以发送给最终用户的文件类型

bmp、csv、doc、docx、gif、jpg、pdf、png、tiff、txt、xls、xlsx、xml