Hvis du vil forbedre HR-serviceoplevelsen, skal du konfigurere Salesforce-undersøgelser til automatisk at sende en undersøgelse til en medarbejder, når vedkommendes sag er lukket. Hvis du vil se undersøgelsessvarene, skal du opbygge en rapport og et dashboard.
Opsæt en sagslukningsundersøgelse Hvis du automatisk vil sende en undersøgelse til medarbejdere, når deres sag er lukket, skal du aktivere Undersøgelser og angive en medarbejderfeedbackundersøgelse.
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