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            Generate Employment Verification Letter Action

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            Generate Employment Verification Letter Action

            Employees use this action to generate an employment verification letter.

            Required Editions

            View supported editions.
            User Permissions Needed  
            To build and manage Service Agents:

            Manage Agentforce Service Agents AND Manage AI Agents

            OR

            Customize Application

            Action Details

            To use this action, customize it according to your business’s security standards. We recommend configuring your agent to confirm the requester's identity before completing this action on their behalf. See Maintain Trust with Agentforce Actions.

            API Name GenerateEmploymentVerificationLetter
            Action Type Standard
            Reference Action Type Flow
            Reference Action Generate Employment Verification Letter
            Inputs Logged In User ID
            Outputs Status Message, Case Number
            Does this action execute one or more prompt templates? No

            Examples of Utterances that Trigger This Action

            • “Generate my employment verification letter.”
            • “I need an employment verification letter.”
            • “Please provide an employment verification letter.”
             
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            Salesforce Help | Article