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            Clone a Catalog Item

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            Clone a Catalog Item

            To streamline catalog item creation in Employee Service Catalog, clone an existing item.

            Required Editions

            Available in: All editions except Starter
            Employee Service Catalog requires the Employee Productivity Plus add-on license.
            1. On the Service Catalog Builder landing page, locate the item that you want to clone.
            2. Click Downward Arrow Icon next to the item.
            3. Click Clone.
              To clone an item directly, click Clone on the item page.
            4. Update all required fields, then save your work. The cloned item is saved in draft state.
            5. Activate the draft state item.
             
            로드 중
            Salesforce Help | Article