Org Prerequisites to Install the Sample Service Catalog Items Package
Installing the Sample Service Catalog Items Package in your org requires access to the
Employee standard object and the Service Catalog metadata objects in Employee Service
Catalog.
Required Editions
Available in: All editions except Starter
Employee Service Catalog requires the Employee Productivity Plus add-on
license.
If you set up your org with the Employee Workspace and Employee Concierge packages, access to
the Employee object is included. Similarly, if you set up your org according to Service Catalog
Permissions, access to the Service Catalog metadata objects is included.
Note You can get org access without installing packages (optional).
For production orgs, use an Employee Experience add-on license.
For scratch orgs, include the EmployeeExperience
scratch org feature in the scratch org definition file.
Note You can also get org access to the Service Catalog metadata objects directly (optional).
For production orgs, use an Employee Productivity Plus add-on license or IT Service Center
and Endpoints add-on license.
For scratch orgs, include the ServiceCatalog scratch
org feature in the scratch org definition file.
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