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            Add a Field to a Flow Screen

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            Add a Field to a Flow Screen

            Add a field to a screen in a cloned scheduling flow so users can provide additional information when they schedule appointments.

            Required Editions

            Available in: Lightning Experience
            Available in: Enterprise and Unlimited Editions
            User Permissions Needed
            To add a field to a flow screen: Workforce Scheduling Manager
            1. In the cloned flow, open the screen element where you want the field to appear (for example, Add Appointment Details).
            2. In the component palette on the left, select the Fields tab.
            3. Drag the field you want to add onto the screen canvas.

              For a case lookup, drag the Case lookup field from the Interaction object fields.

            4. Configure the field's properties in the right panel, including the label and whether the field is required.
            5. Click Done to close the screen editor.
             
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