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Add a Field to the Source Object

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Add a Field to the Source Object

Before adding a field to the scheduling flow, confirm that the field exists on the source object. If it doesn't, create it first.

Available in: Lightning Experience

Available in: Enterprise and Unlimited Editions

User Permissions Needed
To add a field to the source object:	Workforce Scheduling Manager

From Setup, select Object Manager.
Select the object that the scheduling flow references (for example, Interaction).
Select Fields & Relationships, and then click New.
Select the field type. To link a case to the interaction, select Lookup Relationship, and then click Next.
Select the related object (for example, Case), and then click Next.
Enter the field label and description, and then complete the remaining steps in the wizard.
Click Save.