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Opret agenter, meddelelseskomponenter og forløb. Distribuer derefter dine samtaler til den relevante agent.
| Tilgængelig i: Lightning Experience |
| Tilgængelig i: Enterprise, Performance, Unlimited og Developer Edition med Field Service og Foundations. Også tilgængelig med Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition. |
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