위치:
새 Agentforce 빌더에서 Field Service에서 자동 예약을 위한 고객 지원 설정
에이전트, Messaging 구성 요소, 플로를 만듭니다. 그런 다음, 적절한 에이전트에게 대화를 라우팅합니다.
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