Eksempel: Tilslut planlægningsagenten til Mail i den ældre Agentforce
Mail understøttes som standard ikke for samtaler med autonome planlægningsagenter. Dette eksempel forklarer, hvordan du kan opsætte din agent til at oprette forbindelse til mail.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance, Unlimited og Developer Edition med Field Service and Foundations eller Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition.
Før du går i gang, skal du følge trinene til opsætning af Email-til-Sag. Det kræver ikke yderligere licenser og er som standard tilgængeligt i Field Service.
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