Eksempel: Koble Planleggingsagent til E-post i den tidligere Agentforce Builder
E-post støttes som standard ikke for samtaler med agenter for automatisk planlegging. Dette eksemplet forklarer hvordan du kan konfigurere agenten til å koble til e-post.
Nødvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med Field Service and Foundations, eller Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition.
Før du begynner følger du fremgangsmåten for konfigurering av e-post-til-sak. Den krever ikke flere lisenser og er som standard tilgjengelig i Field Service.
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