Exempel: Anslut schemaläggningsagenten till e-post i den äldre Agentforce Builder
Som standard stöds inte e-post för agentkonversationer med Autonom schemaläggning. Detta exempel förklarar hur du kan konfigurera din agent att ansluta till e-post.
Versioner som krävs
Tillgängliga i: Lightning Experience
Tillgängliga i: Enterprise, Performance, Unlimited och Developer Editions med Field Service och Foundations, eller Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition.
Innan du börjar, följ stegen för att konfigurera E-post-till-kundcase. Den kräver inga ytterligare licenser och är tillgänglig som standard i Field Service.
När du är färdig med konfigurationen, gå igenom Kom igång med autonom schemaläggning.
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