OvervÄke e-postsamtaler i den tidligere Agentforce
OvervÄk e-postsamtaler for agenter som er koblet til e-post.
NĂždvendige utgaver
Tilgjengelig i Lightning Experience
Tilgjengelig i Enterprise, Performance, Unlimited og Developer Edition med Field Service and Foundations, eller Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition.
Agentforce Scheduling Supervisor-visningen stÞttes ikke for denne lÞsningen. For Ä overvÄke samtaler kan du finne e-posttrÄdene i sakens Relatert-fane.
Du kan ogsÄ definere en tilpasset listevisning som inkluderer disse sakene.
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