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在 New Agentforce Builder 中升级为代表
查看导致对话升级为代表的场景。当客服人员升级对话时,代表可能需要一些时间来获取升级。您可以修改升级场景。

使用更普遍的搜索词。
选择更少的筛选器,并扩大搜索范围。
查看导致对话升级为代表的场景。当客服人员升级对话时,代表可能需要一些时间来获取升级。您可以修改升级场景。
| 适用于:Lightning Experience |
| 适用于:Enterprise、Performance、Unlimited 和 Developer Edition with Field Service and Foundations, 或 Einstein 1 Field Service Edition or Agentforce 1 Field Service Edition。 |

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