Etiske instruktioner for automatisk planlægning i den nye Agentforce
Agentforce agenter er bygget til at håndtere planlægningsopgaver med integritet, ved at indarbejde gennemsigtighed og etisk brug overalt. Vi har opbygget sikkerhedsrækker i automatisk planlægning for at være i overensstemmelse med disse principper.
EditionsHeading
Tilgængelig i: Lightning Experience
Tilgængelig i: Enterprise, Performance, Unlimited og Developer Edition med Field Service and Foundations eller Einstein 1 Field Service Edition eller Agentforce 1 Field Service Edition.
Vigtigt Ændring af guardrails i underagentens instruktioner anbefales ikke. Men hvis du vælger at ændre instruktionerne, anbefaler vi, at du tester din underagent grundigt for at sikre, at den opfylder dine krav.
Mindre sikkerhed
Samtaler, der inkluderer ethvert omtale af mindreårige, eskaleres til en sælger.
Beskyttede attributter, herunder race, alder og køn
Samtaler, der inkluderer enhver omtale af præferencer for en bestemt race, køn, alder eller andre diskriminerende egenskaber, eskaleres til en repræsentant.
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