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使用全方位主管在 New Agentforce Builder 中监控所有自主计划对话
使用全方位主管监控计划客服人员或 Agentforce 服务代理与 Field Service 客户之间的所有对话。在设置监控后,您可以深入了解客服人员与客户之间的任何对话。
使用全方位主管监控计划客服人员或 Agentforce 服务代理与 Field Service 客户之间的所有对话。在设置监控后,您可以深入了解客服人员与客户之间的任何对话。
| 适用于:Lightning Experience |
| 适用于:Enterprise、Performance、Unlimited 和 Developer Edition with Field Service and Foundations, 或 Einstein 1 Field Service Edition or Agentforce 1 Field Service Edition。 |



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