使用 Omni Supervisor 在新的 Agentforce Builder 中監視所有自發排程對話
使用 Omni Supervisor 監視排程工作人員或 Agentforce 服務代理程式與 Field Service 客戶之間的所有對話。設定監視後,您可以逐層細分工作人員與客戶之間的任何對話。
必要版本
提供版本：Lightning Experience
提供版本：具備 Field Service and Foundations 的 Enterprise、Performance、Unlimited 及 Developer Edition,或 Einstein 1 Field Service Edition 或 Agentforce 1 Field Service Edition。
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