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示例:在原有 Agentforce 生成器中处理服务资源缺勤
允许移动工作人员在 Slack 中或从 Field Service 移动应用程序与 Agentforce 通信,以更新他们将缺勤。然后,Agentforce 将资源缺勤添加到甘特图,并将预约分配给其他移动工作人员。对于无法重新分配的预约,Agentforce 会联系客户重新预订预约。
允许移动工作人员在 Slack 中或从 Field Service 移动应用程序与 Agentforce 通信,以更新他们将缺勤。然后,Agentforce 将资源缺勤添加到甘特图,并将预约分配给其他移动工作人员。对于无法重新分配的预约,Agentforce 会联系客户重新预订预约。
| 适用于:Lightning Experience |
| 适用于:Enterprise、Performance、Unlimited 和 Developer Edition with Field Service and Foundations, 或 Einstein 1 Field Service Edition or Agentforce 1 Field Service Edition。 |

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